Privacy Policy

At Kolpo Rong, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site or services, you agree to the terms outlined below.

What Information We Collect:

We may collect the following types of personal data:

  • Personal Identifiable Information:

    • Full name

    • Mobile number

    • Email address

    • Shipping address

    • Billing information (if applicable)

  • Payment Details:

    • bKash, Nagad, Rocket transaction info (not your PIN)

    • Card payment info (processed via secure third-party services)

  • Order History & Preferences

  • Browser Data (via Cookies):

    • Device type, browser type, IP address

    • Pages visited, time spent on site, etc.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates or promotional offers (if you opt-in)

  • Improve our website experience

  • Prevent fraud or unauthorized activity

We do not sell or rent your personal data to anyone.

How We Share Information

We only share your information with trusted third parties such as:

  • Courier/Delivery partners (to deliver your orders)

  • Payment gateways (to process payments securely)

  • Technical service providers (to improve website performance)

All partners are expected to keep your data confidential.

Cookies & Tracking

Our website may use cookies or similar tools to:

  • Remember your login or cart preferences

  • Analyze traffic and performance

  • Deliver targeted promotions (if applicable)

You can disable cookies in your browser settings if you prefer.

Data Security

We use reasonable technical and administrative measures to keep your data safe. However, no method of transmission over the internet is 100% secure. We recommend using strong passwords and being cautious when sharing information online.

Your Rights

You have the right to:

  • Request a copy of your stored data

  • Correct or update your information

  • Ask us to delete your data (unless required for order or legal purposes)

  • Opt-out of promotional communications at any time

To make such requests, email us at: info@kolporong.com

Children’s Privacy

Kolpo Rong does not knowingly collect data from anyone under the age of 13. If you believe we may have done so accidentally, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our site means you accept those changes.

Contact Us

For any privacy-related questions or concerns, please contact us:
📧 Email: info@kolporong.com
📞 Phone: +880 1713 560500
📍 Pallabi, Mirpur, Dhaka 1216.

All rights reserved © 2025 Kolpo Rong