About Us

Kolpo Rong is a women’s fashion brand based in Bangladesh, offering a wide range of stylish and elegant clothing for women through our online platform.

Eligibility

To shop with us, you must be at least 18 years of age or using the site under the supervision of a parent or legal guardian.

Account Registration

You may create an account for a faster checkout experience. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

Product Information

We strive to ensure that all product descriptions, prices, and images are accurate. However, colours may slightly vary due to lighting and screen resolution. We reserve the right to correct errors and update information at any time without prior notice.

Pricing and Payment

All prices are listed in BDT (Bangladeshi Taka).
We accept payments via bKash, Nagad, Rocket, Cash on Delivery, and other secure gateways.
Orders are only confirmed once payment is completed or verified.

Shipping and Delivery

We deliver across Bangladesh via trusted courier partners.
Delivery typically takes 2-5 working days depending on your location.
Delivery charges may vary based on the delivery address and order amount.

Returns and Exchanges

Products may be exchanged within 3 days of delivery, provided they are unused, unwashed, and in original condition with tags and proper packs.
We do not offer refunds, but you may exchange for another item or receive store credit.
Items on sale or customized orders are non-exchangeable.

Order Cancellation

Orders may be cancelled before shipment by contacting our customer service.
Once dispatched, orders cannot be cancelled.

User Conduct

You agree not to misuse the site in any way, including spreading harmful content, interfering with its functionality, or violating any applicable laws.

Intellectual Property

All content on this site—including images, designs, logos, and texts—is the property of Kolpo Rong. You may not reproduce or use our content without permission.

Limitation of Liability

Kolpo Rong shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our site or services.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective once posted on the Site. Your continued use of the Site signifies your acceptance of those changes.

Contact Us

If you have any questions or concerns, please contact us:
📧 Email: info@kolporong.com
📞 Phone: +880 1713 560500
📍 Address: Pallabi, Mirpur, Dhaka 1216.